Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Value Management Office (VMO) exists to infuse all interactions and engagements towards the fulfillment of the customers’ strategic business needs with joint ownership of their long term success.

As a Sr. Value Advisor for the VMO you will shape and deliver strategic value engagements with customers. You will define the value proposition of Atlassian solutions for customers, drive innovation, and set the standard for craft excellence and customer-centricity across the organization.

This is a highly influential individual contributor role that plays a key role within the Atlassian team focused on driving customer success.

Key Responsibilities

Customer Focus & Relationship Building

• Engage with senior customer executives to develop a deep understanding of customer organizations, business processes, and strategic objectives.

• Build influential, personalized relationships with key decision-makers, shaping decision-making and driving for customer success.

• Work as a key part of the Atlassian team to create tailored solutions that provide customers with significant value and a competitive advantage.

Financial Acumen & Advanced Value Articulation

• Analyze complex financial data to uncover strategic trends and drive high-impact decisions for both Atlassian and its customers.

• Innovate in crafting comprehensive business cases for diverse, ambiguous scenarios, and elevate the team’s analytical skills and quality.

Critical Thinking & Solution Innovation

• Support the value framework of the entire organization’s capabilities and beyond to power all customer interactions at scale

• Integrate diverse viewpoints to develop holistic, innovative solutions that optimize linkages between customer organization structure, people, process, and technology.

• Guide teams in navigating ambiguity and synthesizing complex data to uncover root causes and strategic opportunities within customers.

Executive Storytelling & Communication

• Craft high-impact presentations that distill complex information into strategic insights, ensuring customer executive focus on key priorities.

• Deliver compelling, executive-level value narratives guiding customer decision-making and fostering alignment across senior leadership.

Driving Innovation at Scale

• Lead the development of VMO strategy and solutions ensuring the organisation is seen as a leader in Value Management practices.

• Create an environment that fosters innovation by encouraging others to share and build on new ideas and solutions.

Collaboration, Influence & Organizational Impact

• Build impactful relationships across Atlassian, leveraging partnerships and a strong network to ensure the VMO achieves its key business objectives and plays a key role in driving customer success.

Knowledge Sharing & Thought Leadership

• Drive processes that ensure the collection, grading, synthesis, and redistribution of critical insights

• Support the enablement of field teams around Value Based selling.

• Coach team members, fostering a culture of collaboration, learning and development.

Developing Self & Others

• Set the standard for continuous learning and development

• Package and communicate the performance of the VMO to all relevant stakeholders

Travel up to 15-20% will be required for this role. Expect customer-facing travel for onsite customer meetings within your territory, as customer demand for in-person meetings grows.

Must Haves:

• 5+ years of experience in value consulting, management consulting / strategy consulting, quantitative research and analysis, with exposure to cloud technologies and digital transformation initiatives

• Prior experience in value management and proven track record of leading complex, cross-functional engagements across a broad range of customer industries.

• Exceptional communication, presentation, story building, and content development skills

• Mastery in financial modeling, business case development, and value articulation at the customer executive level.

• Demonstrated commitment to build, operationalize, and exemplify the practice operating model 

• Desire and drive to create value management infrastructure through customer engagements to drive Atlassian’s sales transformation

Nice to Haves:

• Familiarity with Atlassian's solutions

• Experience with workflow management tools, service management tools or collaboration tools

• Prior experience of supporting a value practice 

• Prior entrepreneurial experience

• Relevant Regional Language Coverage - APAC (Japanese, Singaporean etc.)

• Relevant Industry Experience - Financial Services, Software and Tech, Federal and State Government and Public Entities, etc.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.