Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

This is a remote position based in India.

Your future team

Atlassian is a product-led company where product managers set strategy and lead teams towards inspiring goals. You’ll focus on building and shipping features for our Customer Observability product. This product’s vision is to empower customers to manage the performance, scale, and reliability of their Atlassian apps. You are a Senior Product Manager with a background in building, launching and scaling products by working well with multiple engineering teams and partner teams in data science, design, user research. You'll work with an engineering team based in Australia and India, focused on performance & scale.

Responsibilities

What you'll do

• Ship new application monitoring & optimization features that empower customers to manage the performance, scale, and reliability of their Atlassian apps

• Own and iterate on existing features & processes for monitoring & communicating application degradations

• Conduct customer research, draft product requirements, and oversee shipping of new features for usage/traffic monitoring

• Work with GTM teams to improve our public postures including SLAs, public documentation, and customer support enablement

• Iterate with design, engineering and partner teams to grow products from product market fit to scaled adoption

• Pivot if a bet is not working, quickly retrenching and refocusing on alternative options with more promise

• Partner with data science and other platform teams to build newer and more powerful ways to action on performance insights

• Identify goals, success metrics ensuring OKR agreement

   

Qualifications

Your background

• 8 years of experience overall in building technology products (preferably in B2B SaaS), with 5+ years of experience in product management with multiple instances of taking features from discovery to shipping and iterating towards success

• A deep understanding of technology and what it takes to build platforms that scale to 100s of millions of users

• Experience developing a product roadmap to meet goals where each release demonstrably moves us closer to success.

• A team player who can create excitement for the work needed and the goal we're heading towards

• You are used to launching experiments, measuring impact, iterating and repeating

• Know how to gather data and insights from a large set of customers to make better decisions

• Experience understanding funnel metrics, identifying opportunities to improve, shipping, learning and iterating

• Know how to model business impact of different features

   

What Is Jira Platform

Jira Platforms provide the foundation for all Jira product experiences - Jira Software, Jira Work Management, Jira Service Management, Jira Product Discovery and others. It comprises highly scalable platforms for search, navigation, configurations, issues and others catering to both admin and end-user personas.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.