Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

• Administer Okta for identity federation, user lifecycle management, SSO and MFA across SaaS applications.

• Manage SaaS service configurations as code (e.g., with Terraform or similar tools), to ensure repeatable, auditable, and scalable deployments.

• Oversee configuration, licensing, policy enforcement and maintenance across platforms: Google Workspace, Slack, Proofpoint, Dropbox, and Microsoft Entra ID / Office 365.

• Partner closely with Security and Compliance teams to ensure alignment with standards such as FEDRAMP, SOC 2, ISO 27001 and other regulatory requirements.

• Maintain email security posture through platforms like Proofpoint and Google Workspace: anti-phishing, threat detection, attachment/URL policies.

• Monitor health and performance of platforms through vendor portals and dashboards; identify bottlenecks or drift from expected state.

• Respond to escalations and coordinate with vendors for incident resolution in critical service outages or sync failures.

• Implement monitoring, alerting and health-check automation to detect service outages, integration failures, user-provisioning issues or sync errors.

• Audit access logs and configurations using SIEM tools (for example Splunk) to identify risk, policy violations or anomalous behaviour.

• Maintain up-to-date documentation of architectures, configuration scripts, run-books and deploy all code/scripts under version control.

• Provide Tier 3 escalation support for issues; liaise with operations/support teams to resolve root causes not addressed at lower tiers.

• Develop self-service tools and user-facing documentation to reduce support load, improve repeatability and drive end-user automation/empowerment.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.